Privacy Policy

Last updated: August 2026

A to Z Auto Mobile Detailing respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website, contact us or book a mobile detailing service, and how that information may be used.

Information We Collect

When you contact us, make an enquiry, place an order or book a service, we may collect information including:

• Your name

• Email address

• Phone number

• The address or location where the detailing service is to be performed

• Vehicle details

• Booking and service information

• Payment and transaction information

• Messages or enquiries you send to us

• Information collected through our website, such as cookies, device information and website usage data

We only collect information reasonably required to operate our business and provide our services.

How We Use Your Information

We may use your information to:

• Process and manage bookings

• Provide mobile detailing services

• Contact you regarding your booking or enquiry

• Attend the service location you provide

• Process payments and transactions

• Provide customer support

• Maintain business and transaction records

• Improve our website, services and customer experience

• Prevent fraud, misuse or security issues

• Meet applicable legal and regulatory requirements

• Send promotional or marketing communications where you have agreed to receive them

Mobile Service Locations

A to Z Auto Mobile Detailing is a mobile detailing business.

When booking a service, you may be asked to provide the address or location where your vehicle is located. This information is used to organise and perform your detailing service.

Customer addresses and service locations are not intentionally made publicly available.

Payments

Payments made through our website may be processed by Shopify or other third-party payment providers available through our store.

Payment providers may collect and process information necessary to complete your transaction in accordance with their own privacy and security practices.

A to Z Auto Mobile Detailing does not intentionally store complete payment card details itself.

Shopify and Third-Party Services

Our website is operated using Shopify.

Shopify and other service providers may process information on our behalf where necessary to operate the website, process transactions, provide analytics, communicate with customers or deliver other business services.

These providers handle information in accordance with their own privacy policies and applicable obligations.

Cookies and Website Information

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly

• Remember certain preferences

• Understand how visitors use the website

• Measure website performance

• Improve our services and marketing

You may be able to manage or disable cookies through your browser settings. Some website functionality may not operate correctly if cookies are disabled.

Vehicle Photos and Media

We may take photographs or videos of vehicles before, during or after a detailing service for purposes such as documenting vehicle condition, quality assurance, maintaining service records or showcasing our work.

Where media is used for promotional purposes, we take reasonable steps to avoid unnecessarily displaying personal information or identifying a customer's private residential location.

If you have concerns about photographs or videos of your vehicle being used, please contact us.

Sharing Your Information

A to Z Auto Mobile Detailing does not sell your personal information.

We may provide information to third parties where reasonably necessary to operate our business, including providers assisting with:

• Website and ecommerce services

• Payment processing

• Booking and customer management

• Email or customer communications

• Website analytics

• Accounting and administration

• Technology and security services

We may also disclose information where required or authorised by law.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or believe that information needs to be corrected.

We will take reasonable steps to respond to legitimate requests.

Marketing Communications

If you have agreed to receive marketing communications from us, you may unsubscribe at any time using the unsubscribe option provided or by contacting us directly.

We may still contact you where necessary regarding an active booking, transaction or customer service matter.

Privacy Questions and Complaints

If you have a question, concern or complaint about how A to Z Auto Mobile Detailing handles your personal information, please contact us using the details below.

We will take reasonable steps to review and respond to your enquiry.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The latest version will be published on this website.

Contact Us

A to Z Auto Mobile Detailing

Email: sales.atozautomobiledetailing@gmail.com